If it's the free Dell version, you just download it from the Microsoft store. I wish there was a way to Download Cyber Link Media Suite Essentials not from Microsoft store just the whole program and save it for later.

Every Time I have to reinstall Windows I have to go around and Around with Dell about this. I wish they would just send the DVD to install it. I'm going to go get a still drink and try to not think about the last 2 hours. and all that needed to be done was a program reset from the add/remove programs. they uninstalled, reinstalled, loaded a past restore point. I reset all the Cyberlink programs (4) and they all work!! I spend a good 2 hours on the phone with Dell. the program works just like it should now. there are the files - I'm about to take them off and I see 'Advanced Options' Repair or Reset this program, or I could uninstall it. that's not happening I've just got my system loaded with the software I use all the time. there must be a corrupt file and we need to REINSTALL WINDOWS. I've done this many times (on lots of systems) so I know what's going on. there is Cyberliink for Dell on the store, did not work, and finally she decided to do a system restore. we're trying this and that uninstall Cyberlink, reinstall from the Microsoft store (strange enough). we're on the phone for over an hour - she's got control of my computer remotely. I'm on the phone with Camille, Dell tech support - pretty high up - I passed the standard guys over an hour ago. Web searches show reinstalling windows, which is crazy. I have Autoplay set for 'Play DVD (power Media Player for dell)' set and the Enhanced DVD Movie set for the same. I do have a 2008 Dell CD that has PowerDVD and the programs on it, but I was hoping to load the newer version I got on the system when I bought it. I did not get any CD software of installed programs with my system, so it must be on the web someplace. I've looked at the dell site to try and reload the software but I find nothing. There is a quick 'flash', like a window opening, then nothing. When I click on the left icon, the Power Media Player. When I click on the desktop icon for Media Suite Essentials, the main window opens up, the then nothing works (the additional icon's I need too click on to open the program) after that. It did work at one time (put in a DVD and it autoplays or asks me what do I want to do). Today I noticed that the Power Media Player for Dell is not working. I've done a bit of video editing on my new system. (This may be my 2nd post on this, sorry if so - but the 1sts post gave me some virtual assistant response and I was not able to attach the picture)

Power media player windows 10 abend